At Distribution Unlimited we understand that we have a responsibility to
protect and respect your privacy and look after your personal data.
This Privacy Notice explains what personal data Distribution Unlimited collect, how
we use your personal data, reasons we may have to disclose your personal data to others and how we store your personal data
Data Protection law will
change on 25 May 2018
This Privacy Notice sets out your rights under the new laws.
Who are we?
Unlimited has a registered office at 44 Swanfield Industrial Estate, Edinburgh, EH6 5RX and its company number is SC215263.
the law protects you
Data protection laws state that we are only able to process personal data if we have valid reasons
to do so. The basis for processing your personal data includes, but is not limited to, your consent, performance of a contract,
to enable billing and remittance, and to contact you for customer service purposes.
How do we collect personal data from
information about you if you contact us by phone or email in respect of any of our products and services or during the purchasing
of any such product, whether this purchase has resulted from you contacting us, or us contacting you. Additionally, we also
collect information from you when:
you elect to become a customer of ours
if you provide us with any services under written or verbal agreement; and/or
when you contact us about any other matter.
What type of data do
we collect from you?
The personal data that we may collect from you may include your name, address, email address, phone
numbers, payment information and IP addresses. We also retain records of your queries and correspondence, in the event you
contact us. If you are purchasing our services in relation to your business, we may also collect data from you in respect
of this business (which may or may not be a limited company) including its name, email address(s), phone number(s), payment
information, IP addresses, products and services.
How do we use your data?
We use information about you in the following ways:
To process orders for bookings that you have
submitted to us;
To provide you with the services which you have
To help us identify you and any accounts you hold with
To provide customer care, including responding to your requests if
you contact us with a query;
To administer accounts, process
payments and keep track of billing and payments;
To provide you with information
about products or services that you request from us or which we feel may be of interest to you, where you have consented to
be contacted for such purposes or where you have already purchased services from us;
To inform you of product/service and price changes;
We will keep your personal data for the duration of the period you have a contract/working relationship
with us or are our customer.
may keep your data for up to 5 years after you last purchased our products or services or worked with us. We may not be able
to delete your data before this time due to our legal and/or accountancy obligations. We may also keep your data for research
or statistical purposes. If you purchase our products or services, we may continue to use your data to contact you to discuss
your purchase and any future purchases and with information about similar products and services.
We can assure you that your personal data shall only be used for the purposes stated
Who has access to your personal
the avoidance of doubt, we do not and never shall sell your personal data to third parties for marketing or advertising purposes.
Preventing the use or processing of your personal data may delay or prevent us from
fulfilling our contractual obligations to you. It may also mean that we shall be unable to provide our services.
You have the right to object to our use of your personal
data, or ask us to delete, remove or stop using it if there is no need for us to keep it. This is known as your right to be
forgotten. There are legal and accountancy reasons why we will need to keep your data, but please do inform us if you think
we are retaining or using your personal data incorrectly.
We shall let you know where to find our Privacy Notice at the point of collection of your personal
Accessing and updating your data
Should any of your personal
details (or those of any business, which may or may not be a limited company, on behalf of which you are working with us)
change, including but not limited to name, address, title, phone number, email address and payment details, please contact
us. If you notify us of any changes, we will maintain the accuracy of your information and ensure all your details are kept
up to date always.
You have the right to access the information we hold about you. Please email your requests so that we can obtain
this information for you.
Where we store your personal data
The personal information you provide to us is stored on our secured server and is SSL encrypted
with security features which prevent unauthorised access.
We agree to take reasonable measures to protect your data in accordance with applicable laws.
In the event of a data breach, we shall ensure that our obligations under applicable data protection laws are complied
with where necessary.
Please email any questions or comments
you have about privacy to us.